Brokers National has affiliations with the following organisations and industry bodies:
Australian Financial Complaints Authority – AFCA
The Australian Financial Complaints Authority or ‘AFCA’ is a new external dispute resolution (EDR) scheme to deal with complaints from consumers in the financial system. It will be operated by a not-for-profit company limited by guarantee authorised by the responsible minister.
AFCA replaces the three existing EDR schemes of the Financial Ombudsman Service (FOS), the Credit and Investments Ombudsman (CIO) and Superannuation Complaints Tribunal (SCT) so that consumers have access to a single EDR scheme.
National Insurance Brokers Association – NIBA
NIBA is the national trade association for licensed life and general insurance brokers in Australia.
It is a not for profit organisation and neither sells insurance products or represents insurance companies.
NIBA is the national voice of insurance brokers and an advocate for insurance consumers.
Brokers National is part of Australasia’s largest general insurance broker network, the Steadfast Group. We leverage Steadfast’s scale to ensure our clients have access to a wide range of insurance companies, a broad range of products, exclusive policy options, and of course, competitive pricing. And when the time comes and you need to make a claim, you will have the backing of Steadfast behind you.