Brokers National has affiliations with the following organisations and industry bodies:
Australian Financial Complaints Authority – AFCA
The Australian Financial Complaints Authority or ‘AFCA’ is a new external dispute resolution (EDR) scheme to deal with complaints from consumers in the financial system. It will be operated by a not-for-profit company limited by guarantee authorised by the responsible minister.
AFCA replaces the three existing EDR schemes of the Financial Ombudsman Service (FOS), the Credit and Investments Ombudsman (CIO) and Superannuation Complaints Tribunal (SCT) so that consumers have access to a single EDR scheme.
National Insurance Brokers Association – NIBA
NIBA is the national trade association for licensed life and general insurance brokers in Australia.
It is a not for profit organisation and neither sells insurance products or represents insurance companies.
NIBA is the national voice of insurance brokers and an advocate for insurance consumers.
Brokers National is part of the largest insurance broker network in Australia and New Zealand, the Steadfast Group.
Comprised of over 300 brokerages spread across more than 700 offices, the Steadfast Group generated over $6.1 billion in sales in FY15. This scale gives Steadfast flexibility and influence when negotiating with major insurers on behalf of Steadfast brokers and results in us being able to provide our customers with access to multiple insurance companies, a broad range of products, competitive pricing and valuable advice.
As a client of a Steadfast network insurance broker, you get the best of both worlds – local and personalised service, with the insurance expertise and support of a large organisation.