As principal of Brokers National he has been in the insurance industry for over 40 years with vast experience in all classes of insurance. Doug has held many senior management positions over the years including sales, claims, underwriting, systems and administration. As a result, this puts him in a position of strength to advise clients on their insurance requirements. Doug holds Diploma of Financial Services Broking, Qualified Practicing Insurance Broker, Fellow of the Australian Insurance Institute and Diploma of Insurance and Business Studies.
Phone : (03) 9791 6688 ext 208
Broker Services Manager / North East Victoria Executive
Alicia, our Brokers Services Manager, is also a Director and Shareholder of the company. Alicia has been employed by Brokers National since 2003 and has over 22 years of Insurance industry experience, in both underwriting, claims and broking. Alicia started her career with BHP's insurance arm in Underwriting and later claims, where after she returned to study, whilst an employee, she completed her B.Comm., majoring in Insurance. In 2000, Alicia moved to the Insurance broking world and later completed her Diploma of Insurance Broking and Qualified Professional Insurance Broker accreditation.
(03) 9791 6688 ext 220
Business Development Manager
Adam commenced his career with Brokers National 7 years ago as an Assistant Account executive and currently holds the position of Business Development Manager. His main duties include both marketing and sales, and new business quotes. Adam holds a Bachelor of Business, and Tier 1 in Insurance Broking.
Phone: (03) 9791-6688 Ext 210
Account Manager / QLD Executive
Ben is one of our senior brokers having been in the industry for 10+ years with a variety of roles over the years including recoveries, claims, sales and management. Ben currently heads up our Noosa office in QLD and manages both the truck and business portfolios, along with generating new business opportunities in QLD. He holds a diploma in Financial Services (broking) and a cert 3 in Financial services.
(03) 9791 6688 Ext 221
Maggie started out in the Insurance Industry 13 years ago and currently holds the position of Account Executive for our SME and Professional Indemnity portfolios. Maggie’s duties include new business quotations and providing current clients with a first point of call for advice on renewals, alterations, claims and general questions. Maggie holds a Tier 1 in Insurance and Insurance Broking.
(03) 9791 6688 Ext 202
Carlyn is our accounts officer looking after all our accounts receivable/payable & the Broking Trust Account. Carlyn began employment with Brokers National 10 years ago as an Account Executive looking after Trade Insurance and Small Commercial Insurance clients.
Carlyn took a change of role within our company 3 years ago to look after the accounts side of the business amongst other administrative duties.
Carlyn has over 20 years’ experience in the Broking Insurance Industry with experience in claims, underwriting and liaising with Underwriters and clients. Carlyn also holds a Teir 1 in Insurance Broking.
Account Manager - Personal Lines & Trades
Leah, has been in the insurance industry for 20 years, starting in the building and warranty insurance sector for 7 years and then eventually becoming the team leader for the owner builder warranty department. 12 years ago Leah began working as an assistant account executive in general insurance broking and then eventually joined Brokers National 11 years ago where she's since been an account manager liaising with underwriter's, client's, claims handlingamongst other administrative duties. Leah currently holds a Tier 1 in Insurance Broking.